Shipping policy

Processing time
Orders are processed within 1-3 business days after payment is confirmed. You'll receive an email confirmation once your order has been placed, and a separate notification with tracking information once it ships.

Shipping time
Most orders arrive within 7-15 business days after processing, depending on your location and the item ordered. Some items may ship separately and arrive at different times if your order contains multiple products. Delivery estimates are not guaranteed and may be affected by customs processing, weather, or carrier delays.

Shipping costs
Shipping costs are calculated and displayed at checkout based on your order and delivery address.

Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's progress.

International shipping
We currently ship to a limited number of countries. If international shipping is available at checkout for your address, your order may be subject to import duties and taxes charged by your country, which are the responsibility of the recipient.

Damaged, lost, or missing packages
If your package arrives damaged or you believe it has been lost in transit, please contact us at orders@ridgelinesupplyco.net and we'll work with you to resolve the issue.

Questions
If you have any questions about your shipment, reach out to us at orders@ridgelinesupplyco.net.